Treating people well, delighting your customers and giving them moments to treasure should be the preoccupation of every service organisation be it a business, not-for-profit, church or sporting club.
The Queen of Sheba travelled across the world to visit King Solomon and had an incredible experience that made her declare that “What I have seen far exceeds what I was told. Indeed, half of your greatness was not told to me.”
What does it take to get your customer experience to exceed all expectations? What do customers look at beyond the main product or service?
This book will inspire and equip you to build wonderful relationships with all who meet you, visit you online or patronise your services. Applying the principles in this book could lead to longevity, thriving customer relationships and prosperity for your business, church, NGO or service organisation.